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E-commerce Support – 20h / month

Structured monitoring to establish good e-commerce practices and progress every month.

See all our offers: e-commerce support

Monthly e-commerce support for 20 hours. Development, optimization, technical support, and strategic advice for your online store.

From
€1,490.00 excl. VAT

i.e. €74.50 excl. VAT / hour

Each project is customised after a conversation with our team.

Who is this for

Businesses with an established e-commerce activity that want regular monthly monitoring to structure their progress without a heavy commitment.

The need it addresses

Your store is running, but you need an expert eye every month to prioritize the right actions, correct weaknesses, and avoid wasting time on unprofitable projects.

What you get

20 hours of monthly support: prioritization of actions to be taken, targeted interventions on your store, analysis of key indicators, and concrete recommendations for the following month.

The benefit for your business

You establish a dynamic of continuous improvement without mobilizing heavy internal resources. Actions are prioritized by business impact, and each month produces measurable progress.

What's included

20 hours of monthly support
Dedicated e-commerce contact person
Monthly action prioritization
Targeted technical interventions
Analysis of key performance indicators
Monthly strategic recommendations
Email and video conference support
Bi-monthly review meeting (1h)
Monthly progress report

What's not included

Complete store redesign
Development of major features
Management of advertising campaigns
Bulk product listing writing
Photo or video shooting
Third-party tool subscriptions

Who is this for?

SMEs with online stores

You have launched your e-commerce site and want monthly monitoring to progress without hiring a full-time expert.

E-merchants in structuring phase

Your online activity works but lacks method: you need a framework to advance effectively.

Small internal teams

Your team manages daily operations but needs regular support to make the right strategic decisions.

Why choose the 20h / month package?

  • 1

    Sufficient volume to address priority topics each month without unnecessary pressure.

  • 2

    The regularity of bi-monthly monitoring establishes a dynamic of constant progress.

  • 3

    Actions are prioritized by impact: you invest your budget where it matters.

  • 4

    Ideal for structuring your e-commerce approach before considering more intensive support.

Measured results for our clients

Every engagement is measured. Two documented examples:

See how we work →

Frequently asked questions

What is the difference with a 10h package?
With 20h, we move from occasional troubleshooting to real structured monitoring. We have time to prioritize, intervene, and analyze results each month. It is support that builds over time.
How are actions prioritized?
During each bi-monthly meeting, we analyze your indicators together and define the priority projects for the next period. The goal is always to maximize the business impact of each hour invested.
Do I need to already have an internal e-commerce team?
No. This package is specifically designed for companies that do not have a dedicated e-commerce resource. We act as your external reference for these topics.
What types of topics can be covered?
Page optimization, conversion funnel improvement, data analysis, catalog advice, tool configuration, SEO recommendations, emailing… The scope adapts to your current priorities.
Can we switch to a higher volume along the way?
Yes, packages are scalable. If your needs increase, we adjust the volume with 30 days' notice.
How much does the 20-hour e-commerce support plan cost?
€1,490 excl. VAT per month, i.e. €74.50 excl. VAT per hour, with no long-term commitment. The hourly rate decreases with larger plans (40, 60, 80 hours and more).
Is this a form of e-commerce delegation?
Yes. You delegate the technical management and optimisation of your store to an experienced e-commerce consultant who acts as an external member of your team. You keep the decisions, we provide execution and advice.
What is the difference with fractional e-commerce leadership?
The 20-hour plan is operational: it deals with the store and its day-to-day running. Fractional e-commerce leadership is leadership-level steering (strategy, organisation, team, budgets), offered within our consulting and transformation practice.

The 20 hours per month e-commerce support is designed for businesses that want to go beyond simple troubleshooting. With this volume, it becomes possible to establish a real work rhythm: analyze, prioritize, intervene, and measure results. It is the ideal formula for progressively structuring your online activity without mobilizing too large a budget.

Unlike ad-hoc support, monthly monitoring allows you to capitalize on what has been learned. Each month, previous optimizations serve as the basis for subsequent actions. This logic of continuous improvement is what makes the difference between a stagnant store and a store that progresses regularly and predictably.

This e-commerce support plan at €1,490 excl. VAT per month (€74.50 excl. VAT per hour) is a form of e-commerce delegation: you entrust a senior e-commerce consultant with the technical management and continuous optimisation of your store, without hiring. Twenty monthly hours cover website evolutions, performance tracking, seasonal campaigns, connectors (payment, logistics, marketplaces) and advice on priorities, with monthly reporting.

The plan suits small and medium businesses with a Shopify, WooCommerce or custom store generating real revenue, whose leader or team lacks the time or skills to make the most of it. The consultant works remotely from Aix-en-Provence, with regular video calls and on-site meetings in the South of France when useful.

For needs broader than the store itself (organisation, tools, team, hiring, strategic decisions), our fractional e-commerce leadership offer provides part-time leadership-level steering, distinct from this operational plan. For a lighter need, the 10-hour plan covers monitoring and small evolutions; plans of 40 hours and above suit stores with a sustained pace of new releases.

Ready to take action?

Every project is customized after a discussion with our team. Book a free 30-minute call, no commitment, to define your needs and the best approach together.

Our services are set up only after a personalized discussion.

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