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E-commerce Support – 80h / month

Cross-functional support to manage multiple e-commerce priorities simultaneously.

Monthly e-commerce support for 80 hours. Development, optimization, technical support, and strategic advice for your online store.

From
€5,390.00 excl. VAT

i.e. €67.38 excl. VAT / hour

Each project is customised after a conversation with our team.

Who is this for

Structures that need recurring support covering several areas in parallel: technical, marketing, conversion, catalog, and operations.

The need it addresses

Your e-commerce activity is becoming more complex. Topics are multiplying — site, marketing, CRM, catalog, logistics — and you need a partner capable of coordinating everything and arbitrating priorities.

What you get

80 hours of monthly support: cross-functional management of your e-commerce projects, coordination of priorities between marketing, technical, and operations, regular interventions, and strategic arbitrations.

The benefit for your business

You have an e-commerce co-pilot who sees all your challenges. Priorities are arbitrated methodically, projects advance in parallel, and nothing falls through the cracks.

What's included

80 hours of monthly support
Dedicated e-commerce project manager
Cross-functional management (marketing, technical, operations)
Coordination of priorities and arbitrations
Conversion and user experience optimization
CRM monitoring and customer segmentation
In-depth sales data analysis
Responsive support (response within 4 working hours)
Bi-weekly follow-up meetings
Structured monthly reporting

What's not included

Complete graphic redesign (separate quote)
Photo or video content production
Advertising budget (excluding service)
Third-party tool subscriptions

Who is this for?

Multi-channel e-commerce SMEs

You sell on your site, marketplaces, and perhaps in-store. You need consistent management of the whole.

Versatile marketing directors

You manage digital among other responsibilities and need an operational right-hand man for e-commerce.

Businesses in digital structuring

You are professionalizing your e-commerce approach and need support that covers all aspects.

Why choose the 80h / month package?

  • 1

    The cross-functional vision identifies synergies between your different levers: site, marketing, CRM, catalog.

  • 2

    Regular arbitrations prevent effort dispersion and ensure resources are allocated to the most profitable actions.

  • 3

    The 80-hour volume offers enough depth to address complex topics without superficiality.

  • 4

    This is the suitable formula when your e-commerce becomes a real department that deserves structured management.

Frequently asked questions

What do you mean by cross-functional management?
We do not work in silos. We coordinate actions between your different channels and departments: the site, campaigns, CRM, catalog, operations. This global vision allows optimizing the whole rather than each part in isolation.
Do I need to already have an e-commerce team?
Not necessarily. This package can function as your outsourced e-commerce department, or reinforce an existing team that lacks bandwidth on certain topics.
How are priority arbitrations handled?
During each bi-weekly meeting, we review project progress and collectively decide on adjustments. Decisions are documented, and priorities are always aligned with your business objectives.
Is it suitable for a company that also sells on marketplaces?
Yes. We integrate the marketplace dimension into the overall management. Consistency between your site and your external distribution channels is part of our scope.
Can the volume be reduced or increased?
Packages are adjustable with 30 days' notice. If your needs evolve, we adapt the support accordingly.

The 80 hours per month e-commerce support addresses a specific need: that of businesses whose online activity has become complex enough to require cross-functional management. When topics multiply — site optimization, sales animation, CRM, catalog, logistics, analytics — it becomes essential to have a contact person capable of seeing the whole and coordinating priorities.

This formula is particularly suitable for structures that do not yet have the means or the need for a complete internal e-commerce team, but whose activity justifies much more advanced support than simple ad-hoc advice. Cross-functional management helps avoid blind spots and ensures that every action contributes to the overall performance of the company.

Ready to take action?

Every project is customized after a discussion with our team. Book a free 30-minute call, no commitment, to define your needs and the best approach together.

Our services are set up only after a personalized discussion.